At NPD, we serve our community of 53,000 residents, along with our visitors and guests, by providing professional and proactive street patrol, investigations, traffic enforcement, narcotics enforcement, a 911 dispatch center, and emergency services and preparedness. As a full service agency, NPD is divided into the Operations Division and the Administrative Services Division each led by a Police Captain. There are approximately 84 staff in the department including 60 sworn personnel, and a robust volunteer program.
The Operations Division is the most visible and larger of the two divisions within the Department and includes patrol, investigations, and traffic. Additionally, specialty units such as the Crisis Response Unit (a Special Response and Crisis Negotiation Team), bicycle and off-road motorcycle patrol, and the Novato Response Team.
The Services Division is responsible for the support elements of the Police Department, which include Records and Communications, Personnel and Training, Evidence, Crime Prevention Bureau and facilities management.
The Novato Police Department maintains its own Dispatch Center. Dispatchers receive and handle calls, including 911 calls, 24 hours a day.